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Welcome to the Client Support Portal!! 

If you are having an issue, please email support@scansoftware.com. This will create a ticket in our system and you will receive a response based on severity levels defined in our support policy.  

If this is an emergency, or you need more immediate assistance, please call 800-906-7226 and  dial 0, or log in here and you will find additional contacts who can help (your IT department has your organization's user name and password).

In this client support portal, you will find:

  1. Campus Cafe documentation
  2. Release notes
  3. Training materials (video tutorials are underway)
  4. Support Policies
  5. Policy on Information Security

We hope this portal is beneficial.  Any thoughts on future improvements are welcome.

 

Please log in to access the secure area.

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